FEATURES
Stella connects to your reservation system and gives you a single place to manage your operations — by chatting, talking, or tapping.
CONVERSATIONAL OPERATIONS
"How many bookings do I have tomorrow?" "Am I full for Saturday?" "What did John Smith book?" Type or say it — Stella finds the answer.
Create bookings, modify tours, cancel reservations — all through conversation. Stella shows exactly what will change and waits for your confirmation.
Tap the mic, say what you need. Stella transcribes your voice, processes the request, and reads back a summary. Manage operations hands-free while you're out running tours.
When Stella needs more information, it offers clickable option buttons. Tap instead of type — guided conversations that feel natural.
INTELLIGENT AGENT
Stella follows a structured process: understand your intent, plan the approach, execute against your reservation system, and respond with clear results.
Ask "what's happening tomorrow?" and Stella knows you mean your bookings, your products, your schedule. No need to be precise — Stella fills in the context.
See what Stella is doing as it works — narrated tool calls, time anchors, and mid-wait updates. You always know what's happening and how long it will take.
Availability calendars, booking details, product lists, supplier info — displayed as clear, readable cards. Information at a glance, not walls of text.
Stella repeats back what it understood before acting. Catch misunderstandings before they become booking mistakes.
Contextual help icons throughout the app with a searchable guide. Get answers without leaving your workflow.
TEAM & SECURITY
Invite your team with custom roles and granular permissions — owners, admins, operators, viewers. Everyone sees exactly what they need, nothing more.
Use your own API key from OpenAI, Anthropic, Google, or xAI. You pay your provider directly — Stella never marks up AI usage. Switch providers anytime in settings.
Every query is scoped to your data. Your bookings, customers, and operations are completely isolated from other operators — enforced at the database level.
All API keys and connection credentials are encrypted at rest with an additional encryption layer. Keys are never logged and never exposed in responses.
INFRASTRUCTURE
Stella connects to Ventrata, Bokun, FareHarbor, Rezdy, and more — using an open industry standard. One connection, and your booking data flows in.
Transactional emails, booking confirmations, team invites, and SMS alerts — all built in. Stay informed without checking the dashboard.
Upgrade, downgrade, view invoices, update payment methods — all self-serve, no need to contact support.
Bring your own voice provider key for speech-to-text and text-to-speech. Choose the provider that fits your quality and cost needs. Voice is optional — zero-config for chat-only operators.
Mission control for your day: today's tours, active issues, AI-proposed actions, event timeline, and approval queue — all in one view.
COMPLETE LIST
| Feature | Description |
|---|---|
| AI Operations Assistant | |
| Natural language chat | "How many bookings tomorrow?" — ask in plain English, get instant answers from your booking system |
| Bring your own AI | Use your own key from OpenAI, Anthropic, Google, or xAI. You pay your provider directly — no markup |
| Real-time streaming | See what Stella is doing as it works — no waiting for a spinner to finish |
| Conversation history | Multiple conversations with sidebar navigation, search, rename, and full history |
| Morning briefing | Auto-generated daily summary: today's bookings, capacity warnings, pending items |
| Quick actions | One-tap shortcuts and suggested follow-ups — common queries without typing |
| Visual result cards | Availability calendars, booking details, product lists displayed as clear, readable cards |
| Interactive confirmations | Clickable choices and change previews before any write operation — nothing happens without your approval |
| Voice Interaction | |
| Voice dictation | Tap the mic, say what you need. Review the transcription, edit if needed, then send |
| Spoken responses | Stella reads back concise summaries — manage operations hands-free while you're out running tours |
| Bring your own voice | Choose from Deepgram, ElevenLabs, or OpenAI Whisper — your keys, your quality preference |
| Booking Management | |
| Works with your SRS | Connects to Ventrata, Bokun, FareHarbor, Rezdy, and any OCTO-compliant system |
| Search everything | Find products, bookings, customers, and availability — by name, date, status, or product |
| Availability at a glance | "Am I full for Saturday?" — calendar view and slot-level detail in seconds |
| Create & modify bookings | Book, confirm, cancel, or reschedule through conversation — with approval before every change |
| Batch operations | "Cancel all tours for Thursday, it's going to rain" — handle multiple bookings at once |
| Skills & Automation | |
| Custom skills | Define reusable workflows: trigger word, context, multi-step actions — no coding required |
| SOP-to-Skill wizard | Paste or dictate any procedure — AI converts it into a structured skill with gap detection |
| Starter templates | Pre-built skills for morning briefing, rebooking, cancellation, price quotes — use as-is or customize |
| Automation rules | "When [event] happens, do [action]" — three levels from suggest-and-approve to fully autonomous |
| Scheduled jobs | Recurring tasks on a schedule — daily briefings, weekly summaries, periodic reports |
| AI Operations Agents | |
| 5 specialized domains | Guest Experience, Dispatch, Operations Monitor, Disruption Management, and Finance — each with domain-specific skills |
| Operations Dashboard | Mission control: today's tours, active issues, AI-proposed actions, event timeline, and approval queue |
| Integrations | |
| REST API connections | Connect any API as a Stella tool — with pre-built templates for Google Calendar, Slack, Trello, and more |
| MCP server connections | Connect external MCP servers — auto-discover tools and enable the ones you need |
| Webhooks | Inbound webhooks route external events to skills. Outbound webhooks fire on Stella events like bookings |
| Team Management | |
| Roles & permissions | Owner, Admin, Operator, Viewer — plus custom roles with granular permission control |
| Team invites | Invite team members by email with a pre-assigned role — they're ready in one click |
| Per-user AI behavior | Each role and user gets personalized AI responses — language, style, and context tuned to their needs |
| Getting Started | |
| 5-minute guided setup | Connect your AI key, link your booking system — with instant validation and guided instructions at every step |
| Self-serve billing | Upgrade, downgrade, view invoices, update payment methods — no support tickets needed |
| Real-time sync | Messages sync across tabs and devices with push notifications for new bookings |
| Security & Compliance | |
| GDPR compliant | Encryption in transit and at rest, data processing agreements, right to deletion |
| Tenant isolation | Your data is completely isolated from other operators — enforced at the database level |
| Encrypted credentials | All API keys stored with additional encryption. Never logged, never exposed in responses |
| Admin dashboard | Full activity overview: audit log, rate limits, key status, and error tracking |
| Notifications | |
| Email & SMS alerts | Booking confirmations, system alerts, and team notifications — with per-user preferences |
| Conversational Experience | |
| Progress streaming | See what Stella is doing in real time — narrated tool calls, time anchors, and mid-wait updates while operations run |
| Echo-confirm | Stella repeats back what it understood before acting — catch misunderstandings before they become mistakes |
| Engagement messages | Contextual messages during long operations so you always know what's happening and how long it will take |
| Operations Dashboard | |
| Mission control | Today's tours, active issues, AI-proposed actions, event timeline, and approval queue — all in one view |
| Help & Onboarding | |
| In-app How-To Guide | Contextual help icons throughout the app with a searchable guide — answers without leaving your workflow |
| Mobile Apps | |
| iOS & Android | Coming soon — Native apps with push notifications for booking alerts |
Set up in 5 minutes. Cancel anytime.